I would like to open a voluntary deposit file or make a deposit in my file. Can I do so?

Yes, these services are maintained. However, you will have to make an appointment by calling the client contact centre at 1 866 536-5140.

The suspension of time limits announced by the Minister of Justice due to the public health emergency also applies to voluntary deposits. People who do not make a deposit during the public health emergency will not lose the benefit of voluntary deposit.

How does the suspension of time limits work?

La suspension des délais a débuté le 15 mars 2020 et sera en vigueur jusqu’à nouvel ordre.

A notice will be issued in advance to inform the public when the deadlines will come back into force.

Do I have to continue paying my voluntary deposit amounts during the public health emergency?

In principle, you are required to respect your obligations and pay the amounts due pursuant to your voluntary deposit undertaking.

However, we ask that you refrain from going to a Quebec courthouse in person as access to the premises is restricted.

You may temporarily make your payment by personal cheque payable to the Minister of Finance. Please write your file number on your cheque and make sure your name and contact information are written legibly on your cheque or on a separate sheet of paper included with your cheque.

The cheque must be mailed to the courthouse where your file was opened. Courthouse addresses can be found on the Ministère de la Justice’s website. 

I received a Notice of Default for failing to make a payment or failing to update my information. What should I do in order not to lose the protection of voluntary deposit?

The 30-day time limit to remedy your default is suspended for the duration of the public health emergency. This gives you more time to pay the amounts due (or ask the clerk for an extension) or to do a yearly update of your information.

For instance, if you had 5 days left to remedy your default when the public health emergency was declared, you will have 5 days left to do so once it is lifted. If the public health emergency was already in effect when you received the notice, you will have 30 days to remedy your default once the public health emergency is lifted.

However, you should remedy your default as soon as possible after the public health emergency is lifted.

I lost my job or have a reduced income. What should I do?

You must report any change in your situation or information within 10 days following the change.

However, this time limit is suspended for the duration of the public health emergency, which gives you more time to notify the clerk of these changes. 

We recommend that you act promptly since these changes often impact the amounts due, which could be beneficial for you.

To notify the office of the Court of a change in your situation, please fill out the “Declaration by Voluntary Deposit Debtor (SJ-1086)” form on the Ministère de la Justice’s website. Then mail it to the courthouse where your file was opened.

I received a Notice of full payment of claims, what should I do to not lose the right to contest within the allotted time?

The contestation period set out in article 776(4) of the Code of Civil Procedure is suspended by order of the Minister of Justice (2020-4251). Accordingly, the court clerk can only give an acquittance once the 15-day period has expired after the public health emergency is lifted.

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