Family mediation - Negotiating a fair agreement

Do you need information about the benefits of mediation or how it works? 

Would you like assistance or guidance, or do you need help to prepare yourself before using mediation?

Contact les centres de justice de proximité at 1 844-522-6900.

Pre-mediation and many other services are offered to you free of charge, whether you have dependent children or not.

It is important for parents who separate to make careful choices, of their own free will, concerning the consequences of the separation. Since emotions are running high, you will need to be guided through the decision-making process as you define a new life plan and choose how you will play your role as parents.

The family mediation program at the Ministère de la Justice allows couples with dependent children, whether or not they are married, to receive a number of free sessions with a professional mediator if they decide to separate or divorce or want to apply for the review of a judgment or agreement.

Parents who have previously used the family mediation program can contact it again for the review of a judgment or agreement. The mediation is financed in part by the federal government's Canadian Family Justice Fund.

Advantages of mediation

Family mediation helps reduce conflicts in connection with an application for custody, access and outing rights, support payments or the division of property. In addition, it helps parents take responsibility for the decision-making process.

Family mediation will help you:

  • work together to define a parenting plan tailor-made for your family;
  • establish effective parental communications with respect to your children;
  • take your children’s interest into account, along with the interest of each parent;
  • protect the image of the other parent;
  • make free and enlightened decisions about all aspects of your separation.

The agreement you negotiate will ensure that your children react positively to your separation and will give you some influence over decisions that concern you, while helping you to fully exercise your parental responsibilities.

However, in some situations family mediation is unlikely to be appropriate, including situations involving domestic violence.


In 2017, the Ministère de la Justice asked the enterprise SOM to conduct a survey of parents after they had used family mediation services. The survey results show that

  • 84% of parents reached an agreement with their former spouse during the family mediation process;
  • 81% of parents were satisfied with the services obtained, among other things because the process was easy (97%) and because mediation took the interests of their children into account (90%);
  • 90% of respondents would use the services again if needed.

The survey was conducted with financial assistance from the federal government's Canadian Family Justice Fund.

To find out more about the surveys:


Note: These podcasts are offered in French only.

Saison 1 (2023-2024)

Réalisé par le Comité des organismes accréditeurs en médiation familiale (COAMF)

Épisode 1

Naviguer dans l’après-séparation

Lorsqu’on se sépare, on est devant l’inconnu et cela peut être très déstabilisant. La médiation familiale est un outil qui vous aidera à mieux vivre votre séparation et à répondre à vos questions.

  • Pourquoi est-ce important d’aborder l’après-séparation?
  • Qu’est-ce que la coparentalité?
  • La réconciliation conjugale est-elle possible en médiation familiale?

Merci à nos deux médiateurs familiaux : Étienne Bouchard, avocat et Josette Boudreau, conseillère d’orientation.


(In French only)

1. Pourquoi aller en médiation familiale si on ne s’entend pas mon ex-conjoint et moi?

2. Pourquoi aller en médiation familiale, si on s’entend entre ex-conjoints?

3. La médiation, en présence ou à distance?

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