We have written this policy to help you understand how the Ministère de la Justice uses your personal information when you browse its website or use one of the Lexius online judicial services.
Any information you share after leaving this website or the Lexius platform, such as by clicking on a link to another website (identified by the icon), is no longer subject to the privacy policy.
What information is collected?
Personal information means any information that concerns a natural person and that can be used directly or indirectly to identify the person.
When you browse our websites
Essential cookies
Accessing a website will automatically place small text files called “cookies” on your computer. Essential or “strictly necessary” cookies cannot be deactivated because they contain information the website needs to function properly, such as your browser language and the type of device you’re using.
Essential cookies may be session cookies or persistent cookies. Session cookies are deleted when you close your browser, while persistent cookies remain on your computer until they expire.
Usage, performance and analytics cookies (optional)
Non-essential cookies can also be collected. These may contain information such as your computer’s IP address or the name of your Internet service provider. They are used to track website usage, analyze performance and produce usage statistics.
When we collect non-essential cookies that allow you to be identified, located or profiled, you will see a pop-up window asking you to choose your cookie preferences when you enter the website. Your choices are stored in your computer’s random-access memory. If you accept the non-essential cookies, they will be stored on your computer until they expire or you clear your browsing data. You can also manage, disable or block cookies by modifying your browser or device settings.
When you use Lexius online judicial services
We collect the name, email address and telephone number of anyone who files a document with the court office using the Lexius online judicial services filing form. From that form, we also collect identifying information about the parties in the case, such as their names and addresses.
When a member of the Barreau du Québec or the Chambre des notaires du Québec logs on to the Lexius platform, we collect their membership number or code.
This collected data is stored on servers located in Canada.
We store the documents uploaded via Lexius but do not collect the personal information they contain. Access to these documents by departmental staff is highly restricted, and all accesses are logged.
When you visit our Information for professionals section
Some parts of this section may only be accessed by professionals engaged in the legal process. The Ministère provides them with login credentials without collecting their personal information.
A section is reserved for selection committees for judicial office candidates. The Ministère provides committee members with login credentials and when they use a form available in this section, the secretariat for the selection of candidates for judicial office collects their personal information. The data is stored on servers in Québec for as long as it is useful.
Another section is a portal reserved for people working with the court specialized in sexual and domestic violence. To accept your registration for courses it offers, we must collect identifying information, including your name, email address, occupation and the judicial district where you work. Designated people also use this information to statistically analyze the specialized court’s activities. This data is stored on servers located in Québec.
When you create an online account to file an application with the Small Claims Division
When you register, the Ministère collects information it needs to create your account: your first and last name, email address and password. This information is stored on servers located in Québec until you make a request to close your account.
When you apply for an apostille
When you fill out the online form, the Ministère collects information it needs to process your application: your first and last name, address, information for reaching a contact person and information about the document to be apostilled. The data is stored on servers in Québec for as long as it is useful.
When you consult the Québec Court of Appeal’s registry of litigants subject to authorization or use the child support payments calculation tool
When you consult the registry of litigants subject to authorization by the Québec Court of Appeal or use the child support payments calculation tool, the Ministère does not collect the information entered in the search fields or the online form.
When you contact us
Our websites includes phone numbers, email addresses and forms to reach us.
When you contact us by telephone, we may collect personal information such as your identity and address to be able to respond to your request in accordance with our Declaration of services to citizens. Note that our service provider collects call history and certain information such as hold time and call length.
When you contact us by email, we collect your email address and the personal information in your email message. When you use a form on one of our pages and send it to us, we collect the information you entered. We only collect necessary personal information, and only as required.
Why do we collect your information?
To expand and improve our services
As explained earlier, essential cookies facilitate navigation on our websites, while information gathered through non-essential cookies may be used for statistical purposes, in particular to improve our online service delivery. When we collect non-essential cookies that allow you to be identified, located or profiled, you will see a pop-up window asking you to choose your cookie preferences when you enter the website.
Note that third-party services such as Google may also use non-essential cookies. They may store the information outside Canada and share it with other third parties.
To process your requests securely
When you access our websites or communicate with us through the telephone numbers, email addresses or forms you find there, the information collected allows us to:
• make sure we’re communicating with the right person at all times;
• access the information we need to process your request or file;
• keep your information secure.
For other purposes allowed or required by law
The information we collect may be used to ensure our users or site are secure, for the purposes listed above or to comply with the law.
It won’t be used for other purposes without your consent, and won’t be shared with third parties or used for targeted advertising.
Who can access your information?
Our staff, when needed
Your information is shared exclusively with relevant staff on a need-to-know basis.
Any other person legally allowed or required to access it
By law, the Ministère may, and is sometimes required to, disclose your personal information to other persons or bodies under certain circumstances. For instance, a court may require such disclosure.
Are our websites secure?
The Ministère takes measures to protect the information it collects and the activities that take place on its website and on the Lexius online judicial services platform.
This includes encryption to ensure communications between citizens and the Ministère remain confidential. In addition, security profiles are set up to manage the access rights of Lexius users.
What rights do you have?
Cookie preferences
When you access our site, you may choose whether to allow or prevent us from storing optional usage, performance and analytics cookies.
Accessing and rectifying information
You may view, rectify or update any of your personal information the Ministère has collected. Under the right to data portability, individuals may receive the digital personal information they have provided to a public body in a structured, commonly used and machine-readable format, and may request that it also be transmitted to any person or body authorized by the Act to collect it.
To do so, send your request to the person responsible for privacy protection and access to documents.
If you have created an account on the Lexius platform, you can view or modify your personal information by accessing your account. Note that lawyers and notaries cannot modify their personal information using the Lexius platform.
As long as a filing is being drafted on the Lexius platform, you can view and modify the information in the filing form. Once the filing has been sent, you can see a summary of the information submitted on the Lexius platform.
Questions, comments or complaints?
For questions or comments about this policy or any other matter, or to make a complaint about how your personal information is handled, please contact us.
Effective date
This policy came into effect on October 31, 2023 and was last updated on July 5, 2024.
Last update : 2026-01-13