Citizen mediation can be used to ensure harmonious relations in a neighbourhood or co-owned building.

It is available to individuals in a dispute with other individuals or with institutions in their community.

It can be used in various contexts:

  • disputes between neighbours: boundary lines, snow removal, animals, noise, etc.;
  • interpersonal disputes with friends, work colleagues or family members (except disputes that must be dealt with via family mediation, such as those involving separation or divorce or child custody);
  • disputes between one or more citizens and private or public authorities or organizations in the community.

Citizen mediation is provided free of charge.

Alternative justice organizations in Québec can refer you to volunteer citizen mediators.

Contact an alternative justice organization in Québec:

Video - Mediation used in a dispute between neighbours

(In French)

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